TERMS & CONDITIONS
CUSTOMER CARE
At Lou’s Cards, we take pride in treating our customers with respect and fairness. If there’s ever an issue with a product or purchase, reach out and we’ll do our best to make it right. We don’t believe in hiding behind policies, just honest business and clear communication.
If you have questions about a card, condition, pricing, or availability, don’t hesitate to ask before buying. All sales are final on sealed products, opened packs, and graded cards.
WHOLESALE INQUIRIES
If you're a business or reseller looking to buy in bulk, reach out directly to discuss pricing and availability. We’re selective about wholesale partnerships to ensure we maintain quality and fairness for everyday customers. Shoot us a message with your info, what you're looking for, and we’ll get back to you.
PRIVACY & SAFETY
We don’t sell your information. Period. Any info you give us (like your name, email, or payment details) is only used to complete transactions or communicate with you about your orders. If we move online, we'll use secure payment processing and never store sensitive info.
In the shop, we keep your privacy and safety in mind, no shady data collection, no mailing list spam.
PAYMENT METHODS
We accept cash, credit/debit cards, and PayPal. For larger purchases, trades, or special orders, we may request a deposit or advance payment. All transactions must be paid in full before the product leaves the shop.
If you're looking to trade cards, we’ll offer fair value based on condition, comps, and current market trends. All trades are final once agreed upon.